Who is QWK?

Welcome to QWK, Egypt's pioneering platform designed to revolutionize how people experience on-demand delivery. Our mission is simple: deliver what you love, faster than ever. At QWK, we believe in offering a seamless, convenient, and reliable shopping experience across a wide range of everyday needs—from food and groceries to medicines, essentials, and more—delivered at the blink of an eye.

Whether you're a busy professional, a small business, or a family looking for reliable and efficient service, QWK is here to streamline your life with our cutting-edge technology, diverse offerings, and customer-centric approach.


Our Story

QWK was founded on the idea of solving common issues related to delivery services in Egypt—delays, order inaccuracies, high delivery fees, and the inconvenience of managing multiple services for different types of orders. In a world where time is of the essence, we realized there had to be a better way to get what you need, when you need it, and at a fair price.

Founded by visionary entrepreneurs with deep expertise in AI, business intelligence, and sustainable technologies, QWK set out to not only provide a delivery platform but to transform the local delivery ecosystem. The team behind QWK comes with decades of experience in technology, logistics, and business development, enabling us to build a solution that truly understands the needs of Egyptian customers and businesses alike.

Our core mission is to support local businesses while making daily life easier for individuals, and we do this through innovation, operational excellence, and a strong commitment to customer satisfaction.


Our Vision

To be Egypt’s most trusted and fastest on-demand delivery platform, bringing your favorite products to your doorstep with unmatched efficiency and convenience.

We aim to go beyond just a delivery service. QWK is about reshaping the way local commerce happens, empowering both individuals and businesses to thrive in an increasingly fast-paced world. We envision QWK as a vital part of everyday life in Egypt, where customers can rely on us for everything they need—whether it’s lunch from their favorite restaurant, groceries for the week, or emergency pharmacy orders.


Our Mission

At QWK, our mission is to simplify everyday life by offering:

  • Seamless ordering of food, groceries, medicines, and other essentials.
  • Reliable delivery with real-time tracking, ensuring every order is delivered promptly.
  • Hyper-personalized experiences that cater to individual tastes, preferences, and needs.
  • Support for local businesses, allowing them to reach more customers and grow sustainably.
  • Cutting-edge AI and machine learning to offer smarter recommendations, more efficient deliveries, and enhanced customer experiences.

We believe that with the power of technology and human touch, we can create a platform that anticipates your needs and exceeds your expectations.


What We Offer

1. Fast, Reliable Delivery

QWK is more than just a delivery service—we are your personal assistant for daily essentials. With real-time order tracking and an intelligent order assignment system, we ensure that your deliveries arrive quickly, safely, and as expected. Whether it’s food from your favorite restaurant, groceries, or pharmaceutical products, QWK delivers on time, every time.

2. Wide Range of Services

QWK offers a diverse range of products and services from a variety of categories:

  • Food: Get meals from top restaurants and local favorites, delivered piping hot.
  • Groceries: Shop from a wide array of stores for fresh produce, pantry staples, and more.
  • Medicines and Health Essentials: Order pharmaceuticals and health products quickly and easily.
  • Exclusive Offers: We partner with local businesses to provide special deals and discounts to our users.

3. AI-Powered Recommendations

Our advanced AI and machine learning capabilities mean that QWK gets smarter with every order. We offer personalized recommendations based on your previous orders, preferences, and even predictive intelligence based on traffic flow—ensuring that your order is not only timely but perfectly suited to your tastes.

4. Real-Time Tracking

From the moment you place an order to the time it’s delivered, you can track the status in real-time on the QWK app. Our intuitive interface gives you up-to-the-minute updates, so you’re always in control.

5. Hyper-Personalized Customer Experience

We know that each customer is unique, which is why we strive to deliver personalized offers, discounts, and promotions. Our AI algorithms are designed to learn your preferences, ensuring a tailor-made experience every time you use QWK.

6. Seamless Partner & Vendor Integration

For businesses, QWK offers a robust platform to reach new customers and enhance operational efficiency. Our platform integrates directly with restaurant and store management systems, allowing partners to manage orders, track sales, and analyze performance easily. We work closely with local vendors to ensure quality service and fair pricing, driving mutual growth.


Our Technology

QWK is powered by state-of-the-art technology that ensures seamless operations:

  • AI & Machine Learning: We utilize cutting-edge AI to optimize delivery routes, enhance customer personalization, and manage real-time inventory for partners.
  • IoT Integration: Through partnerships with platforms like ThingsBoard Cloud and Trendz Analytics, we are building advanced capabilities in monitoring and managing deliveries, making sure that each aspect of the operation runs smoothly.
  • Innovative Order Assignment Algorithm: Our proprietary algorithm factors in rider status, distance, delivery history, and rider ratings to assign the best delivery agent for each order, ensuring optimal efficiency and customer satisfaction.

Our Commitment to Sustainability

At QWK, we are committed to sustainability and eco-friendly practices. By working with local suppliers and promoting shorter delivery distances, we help reduce carbon emissions. Additionally, we are constantly seeking ways to minimize packaging waste, encourage eco-friendly delivery methods, and support green initiatives across our operations. This aligns with our broader vision of developing smart, sustainable solutions, including future integration with solar-powered delivery systems.


Supporting Local Businesses

QWK is a platform built not just for users, but also for local businesses. We are proud to partner with local restaurants, grocery stores, pharmacies, and other shops, giving them access to a wider customer base while helping them navigate the challenges of the digital age. Our vendor partners benefit from our user-friendly merchant registration system, efficient order handling, and comprehensive performance insights.

For partners, we offer:

  • Tailored onboarding processes with dedicated support.
  • Comprehensive data insights for business optimization.
  • Flexible disbursement preferences, ensuring efficient cash flow management.
  • Marketing support to promote their business on QWK through targeted campaigns.

Our Values

At QWK, our values define who we are and how we operate:

  • Customer First: Every decision we make is guided by a commitment to providing the best experience for our users.
  • Innovation: We are continuously pushing the boundaries of what is possible, integrating the latest technologies to improve our services.
  • Transparency and Trust: We believe in being transparent with our partners, users, and delivery agents. Trust is at the heart of all we do.
  • Inclusivity and Diversity: We foster an inclusive work environment that respects diversity in all its forms.
  • Sustainability: We are committed to reducing our environmental footprint by promoting eco-friendly practices and solutions.

Join the QWK Family

We invite you to experience the QWK difference today. Whether you're a customer looking for fast, reliable delivery or a business seeking to expand your reach, QWK is here to support your journey. Join us as we redefine the future of delivery in Egypt.